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Privacy Policy

At Talgasy Web, we take the protection of your personal information seriously. This policy explains what we collect, why, and the rights you have, in line with Quebec's Law 25.

01

Information we collect

We only collect what you voluntarily provide through the site's contact form: your name, your email, your phone number, and your message. The site language at the time of submission and the submission date are also recorded.

Your IP address is processed in server memory, for the duration of the request only, solely to limit the number of submissions and prevent abuse of the form. It is neither logged nor retained.

Booking a call does not go through our forms: it is handled by Cal.com, a third-party service. The information you enter there is collected and retained by Cal.com, under its own privacy policy.

02

Why we collect it

Your information is used solely to respond to your request: preparing a quote, scheduling a call, answering your questions.

We do not use it for advertising, and we do not sell, rent, or trade it.

04

Where your information is stored

Requests are stored in a database hosted by Neon, whose servers are located in the United States. The website is hosted by Hostinger.

Email notifications go through Resend, and call booking through Cal.com. Your information may therefore be processed outside Quebec and be subject to the laws applicable elsewhere. No third party accesses it for purposes other than those described here.

05

How long we keep it

We keep your information for as long as needed to respond to your request and follow up, then delete it once it is no longer useful.

You may request its deletion at any time, except where a legal obligation requires us to retain it.

06

Cookies and tracking

The site only uses cookies essential to its proper functioning (for example, to remember your language or theme). No advertising cookies are placed.

If audience-measurement tools were added, they would only be activated after your consent, through the cookie banner. You can change or revoke this choice at any time via “Manage my cookies”.

07

Your rights

You have the right to access your information, to have it corrected, to have it deleted, and to obtain a copy in a structured, commonly used format.

We respond to any request within 30 days.

08

Security

Communications with the site are encrypted (HTTPS) and database access is restricted.

In the event of a privacy incident that poses a risk of serious harm, we commit to notifying the affected individuals and the competent authorities.

09

Changes to this policy

This policy may be updated if our practices change. The last-updated date shown at the top of the page governs.

10

Person responsible for the protection of personal information

To exercise your rights or for any question about this policy, contact the person responsible for the protection of personal information (Talgasy Web): cedric@talgasyweb.ca, 438-808-6594.

You may also send the person responsible any complaint regarding the protection of your personal information. We acknowledge receipt, review it, and provide our response within a reasonable time.

If you believe your rights have not been respected, you may also file a complaint with Quebec's Commission d'accès à l'information.