Privacy Policy
Last updated — August 12, 2026
At Talgasy Web, we take the protection of your personal information seriously. This policy explains what we collect, why, and the rights you have, in line with Quebec's Law 25.
Information we collect
We only collect what you voluntarily provide through our forms (contact and call booking): your name, your email and/or your phone number.
Depending on the form, we may also collect: your company name, the service you need, an approximate budget, a description of your need, and your message. The site language and the submission date are also recorded.
Why we collect it
Your information is used solely to respond to your request: preparing a quote, scheduling a call, answering your questions.
We do not use it for advertising, and we do not sell, rent, or trade it.
Your consent
By submitting a form, you consent to us using your information to respond to your request.
Consent is voluntary: optional fields may be left blank, and you may withdraw your consent at any time, without having to justify it.
Where your information is stored
Requests are stored in a database hosted by Neon, whose servers are located in the United States. The website is hosted by Hostinger.
Email notifications go through Resend, and call booking through Cal.com. Your information may therefore be processed outside Quebec and be subject to the laws applicable elsewhere. No third party accesses it for purposes other than those described here.
How long we keep it
We keep your information for as long as needed to respond to your request and follow up, then delete it once it is no longer useful.
You may request its deletion at any time, except where a legal obligation requires us to retain it.
Cookies and tracking
The site only uses cookies essential to its proper functioning (for example, to remember your language or theme). No advertising cookies are placed.
If audience-measurement tools were added, they would only be activated after your consent, through the cookie banner. You can change or revoke this choice at any time via “Manage my cookies”.
Your rights
You have the right to access your information, to have it corrected, to have it deleted, and to obtain a copy in a structured, commonly used format.
We respond to any request within 30 days.
Security
Communications with the site are encrypted (HTTPS) and database access is restricted.
In the event of a privacy incident that poses a risk of serious harm, we commit to notifying the affected individuals and the competent authorities.
Changes to this policy
This policy may be updated if our practices change. The last-updated date shown at the top of the page governs.
Person responsible for the protection of personal information
To exercise your rights or for any question about this policy, contact the person responsible for the protection of personal information (Talgasy Web): cedric@talgasyweb.ca, 514-808-6549.
You may also send the person responsible any complaint regarding the protection of your personal information. We acknowledge receipt, review it, and provide our response within a reasonable time.
If you believe your rights have not been respected, you may also file a complaint with Quebec's Commission d'accès à l'information.